Conditions / Guidelines for both plans
Our arrival times will be designated into 4 categories Early AM 7-9:00, Late AM 9-11:00, Early PM 12-2:00 and Late PM 3-5:00. It’s extremely difficult to pin down exact arrival times. Time frames work better for us. We will always adhere to your specifically designated day but our arrival time may slightly differ depending on the confirmation rate.
Please have keys / cars ready prior to our arrival. We’re implementing a no knock, minimal contact transaction. We have a “return as found” policy where your keys and car will be returned as found upon arrival. We will need garage code access, garage doors open upon arrival and a designated “find / return” spot for the keys.
If there is security guard access, personal assistant, secretary, front desk reception, nanny, wife, husband, or family member who will be the one to grant access to the vehicles, we’ll need their contact info to coordinate timing, handoff and return of keys.
Any address 40 mins outside of our shop’s radius will have a $25 travel fee if there is only 1 car scheduled. If you have multiple cars the travel fee will be waived. Our address is 1012 Bell Oak Dr, Kennedale, TX 76060
Our wash and vac packaging can’t be divided in half for just exterior or just interior. These packages are offered as a whole.
Any car not on our monthly program will be a comprehensive wash vac @ $175 or mini detail @ $300 pending it’s condition
There are no rain checks. In the event of inclement weather your appointment will be moved to the following week, same day at approximately the same time.
The Subscription plan is priced at a 25% discount and prorated to reflect an 80% attendance rate. The price is the same whether or not you fulfill all appointments.
We reserve the right to decline service or notify you that your vehicle may need to switch to per service pricing pending condition at any time.. You also reserve the right to exit our maintenance program at any given time.
If you have any questions or concerns about our program or services. Please call or text us.
Our objective is to provide a hassle free curated maintenance program for you as best we can.
We look forward to providing you with an exceptional service in all areas.
Sincerely,
Fast Lane Detailing Solutions Team